Question 1

What are your fees, payment methods and insurance information?

Accepted Answer

The cost for counseling ranges between $175 and $199 per session.

I accept cash, Venmo, all major credit cards, HSA and FSA. I also accept Bishop pay and would be happy to discuss this more if needed.

My office is predominantly self-pay, meaning I am not in-network with most insurance plans and most clients pay out of pocket. Some of my clients are able to save money with reimbursement from their insurance company even though I am out-of-network. This happens through a document called a Superbill that I would be happy to supply you with. Please ask me about this option if you're interested in learning more.

Question 2

How do I schedule an appointment?

Accepted Answer

You can schedule an appointment with me by calling 801-923-8492 or emailing me at tiffany@brightenwellnesscounseling.com.

You can also reach out in the contact section below.

Question 3

Does your office have immediate openings?

Accepted Answer

Yes! Reach out and we'll connect to discuss your needs, ensure the office is a good fit and get you scheduled sooner than later if desired.

Question 4

Do you offer free consultations?

Accepted Answer

Yes! I would be happy to connect with you prior to setting up an appointment to talk through your current circumstances and decide on the next best step. Just reach out in the contact box below and mention you'd like to set up a free consultation which lasts about 15-20 minutes.

Question 5

What is your cancellation policy?

Accepted Answer

If you need to cancel or reschedule an appointment, please call within 24 hours of your scheduled appointment time. There is a $99 charge if the appointment is missed or cancelled with less than 24 hours notice.

Question 6

Do you offer virtual sessions?

Accepted Answer

Yes! I offer virtual therapy services, which allows you to engage in counseling from the comfort of your own space. Virtual sessions offer flexibility and are done with a secure and confidential link through an electronic health record system called Simple Practice.

Question 7

How often do I attend sessions?

Accepted Answer

Frequency of sessions is discussed between you and your therapist during your first session. This is typically determined based on your goals and type of support you are wanting from your therapist.

Question 8

Do you provide medication services?

Accepted Answer

I am not licensed to prescribe medications but I work closely with trusted providers in the area, and can refer you to those providers who specialize in medication management.

Question 9

Is therapy confidential?

Accepted Answer

In general, the law protects the confidentiality of all communications between a client and therapist. No information is disclosed without prior written permission from the client. However, there are some legal exceptions to this rule. Exceptions include:

Suspected child abuse or dependent adult or elderly abuse. I am required to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person. I am required to notify the police.
If a client intends to harm himself or herself. I will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

Question 10

What is a Good Faith Estimate?

Accepted Answer

Under section 2799B-6 of the Public Health Service Act, health care providers are required to inform individuals, who are not enrolled in an insurance plan or not seeking to file a claim with their plan, an estimate of expected charges for medical services. When you begin therapy, Tiffany will supply you with a Good Faith Estimate reviewing what you can expect to pay for your services. To learn more about the Good Faith Estimate or No Surprises Act, visit www.cms.gov/nosurprises.

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